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We're excited to introduce you to the updated Laurel interface, designed based on your feedback to make time tracking more intuitive and efficient. New Global Header & Timesheet ActionsWhat's changing? You'll notice a new Global Header that keeps your time totals accessible at all times, along with redesigned Timesheet Entries that are easier to manage and perform better. ![]() Why it matters
New Entry Status Colors for Clarity
Two Ways to Show/Hide Work Activity![]() Expand / collapse Laurel’s Work Activity panel in two ways:
We've designed this update to be intuitive, but if you have any questions, our support team is ready to help. |
We're excited to announce a significant upgrade to our compliance capabilities with the release of Compliance Rules: Block, Acknowledge, Warn!
This enhancement provides administrators with more granular control over time entry compliance, helping your firm reduce write-downs and improve time entry quality at the source.
This new feature replaces the previous binary "On/Off" toggle for compliance rules with a flexible four-tier enforcement model (Block, Acknowledge, Warn, Off) for each compliance rule.
Four-Tier Enforcement Model: Each compliance rule can now be configured with one of four distinct enforcement levels:
Granular Administrative Configuration: Administrators can now select the desired enforcement level for each compliance rule via a new dropdown menu in the compliance settings interface. Configuration options are available at the Customer, Client, or Matter level.
Hierarchical Control: Rules can be configured at Customer, Client, or Matter level, with more specific settings (e.g., Matter) overriding higher-level settings (e.g., Customer).
Seamless Rule Migration: All your existing compliance rules that were previously set to "On" will be automatically migrated to the "Warn" mode upon release, ensuring no disruption to your current workflows. Rules that were "Off" will remain "Off".
Q: What is changing with compliance rules? A: We are replacing the simple "on/off" toggle for compliance rules with a new four-tier enforcement model: Block, Acknowledge, Warn, and Off. This gives you much more control over how strictly each rule is enforced.
Q: What do the new enforcement levels mean? A:
Q: How will my existing rules be affected? A: All your existing "On" rules will automatically be migrated to "Warn" mode, ensuring no disruption to your current workflow. Rules that were "Off" will remain "Off".
Q: Can I set different enforcement levels for different clients or matters? A: Yes, you can configure enforcement levels at the Customer, Client, or Matter level, with more specific settings overriding higher-level settings.
Q: Will this make time entry more difficult for my timekeepers? A: While stricter enforcement (Block, Acknowledge) might introduce new steps for non-compliant entries, it also ensures timekeepers receive clear guidance at the point of creation, helping them create accurate, billable entries that will have a higher likelihood of being paid. It helps reduce downstream issues and rework.
We're excited to announce the following enhancements to Time Control designed to improve efficiency and flexibility in managing time entries:
Super Customer Admins only can now release all time entries in the 'Ready to Release' state within a selected date range (up to 5 weeks).
This feature significantly reduces the time required for billing administrators to process large volumes of time entries.
Provides the option to export time entries within a specified date range, matching the applied filters, to a .csv file, which can then be printed if needed. This is available to all users.
Available to all users, but permissions will be different depending on role:
Bulk Release
Q: Who can use the Bulk Release feature?
A: The Bulk Release feature is available to Super Customer/Laurel Admins only.
Q: What is the maximum date range for Bulk Release and exporting time entries?
A: The maximum date range for both Bulk Release and exporting time entries is 5 weeks. This is due to the amount of data potentially being released, so we needed to cap this.
Q: What happens to the status of entries after they are bulk released?
A: After bulk release, the entries' status will be updated accordingly. They won’t immediately be placed into "release pending" state, but they will be very soon after.
Q: Can I run multiple Bulk Release jobs or exports at the same time?
A: No, Laurel restricts running multiple Bulk Release jobs or exports simultaneously to prevent performance issues. Users will be notified and required to wait until the current process is finished.
Export
Q: How do I receive my exported time entry data?
A: Laurel will send an email containing the exported .csv file once it's ready. Which they can then download.
Q: Does the time entry export respect filters?
A: Yes, the export will include all entries that match the filters applied at the time of export
Q: What is the maximum date range for Bulk Release and exporting time entries?
A: The maximum date range for both Bulk Release and exporting time entries is 5 weeks. This is due to the amount of data potentially being released, so we needed to cap this.
Q: What does the Client Filtering feature show?
A: The Client Filtering feature displays all time entries associated with a particular client, regardless of the matter
Delegate Access to Entries via TC
Q: Who can see delegators' time entries?
A: Delegates can access their delegators' time entries via Time Control. This also includes anyone with the Super Delegate role.
Q: What actions can delegates take on delegators' time entries in Time Control?
A: Delegates have access to all the bulk actions available in Time Control, such as re-assign, export, and multi-day release, for their delegators' time entries
We are excited to announce the release of Bi-Directional Sync (Aderant), a powerful new feature designed to ensure seamless data consistency between your Laurel timesheets and Aderant Practice Management System.
Automated Multi-Daily Sync: Laurel now automatically synchronizes with Aderant multiple times per day. This ensures that any changes, additions, or deletions made to entries in Aderant are promptly reflected in Laurel.
Comprehensive Entry Field Synchronization:
Clear User Visibility: Timekeepers will see distinct visual indicators in both the Timesheet and Time Control when entries have been modified or created via the sync. Days containing any sync-modified or created entries will also be flagged for easy identification.
Enhanced AI Model Training: The changes and new entries flowing from Aderant provide valuable training data for Laurel's AI models. This continuous feedback loop will further improve the accuracy of our AI-powered narrative generation and code/initiative predictions, leading to even smarter suggestions for your future entries.
Important Notes:
How often does the sync run?
The system will run multiple times per day. The specific cadence is configurable by Laurel.
What fields are synchronized?
Initiative (matter), duration (with recalculation of totals), description field, and code fields (activity, task, etc.) are synchronized.
What happens if an entry is changed in both Laurel and Aderant?
If an entry has been modified in both systems since the last sync, the Aderant version takes precedence.
Will I be notified when my entries are changed?
Yes, entries modified or created via PMS sync will be marked with a distinct visual indicator in Timesheet and Time Control. Days containing any sync-modified or created entries will also be flagged in the calendar.
Does deleting an entry in Laurel delete it in Aderant?
No, bi-directional deletion is not supported in this phase. Deleting an entry in Aderant will delete it in Laurel, but not vice-versa.
Our firm setup has automated processes that entries after they’re released from Laurel (e.g., adding codes or trimming narratives). How does the sync handle these?
The bi-directional sync is designed to reflect all changes made within Aderant back into Laurel. This includes modifications applied by automated logic or integrations (like those set up in Boomi) that occur post-release. So, if your firm's processes modify an entry in Aderant, Laurel will receive and display that updated version, and the entry will be marked with a visual indicator to show it has been synced and updated.
The Edit Entries Post Release feature enables timekeepers to make corrections to time entries after they have been released to the Practice Management System.
Timekeeper-Initiated Edit (Timesheet)
Timekeeper-Initiated Edit (Time Control)
Admin-Initiated Edit (Time Control)
If you want this turned on for your firm, please get in touch with Laurel and we can make this happen.
Will this feature create duplicate entries in our PMS?
No, the feature includes built-in logic to identify and update existing entries rather than creating duplicates.
Will this feature delete entries in our customers billing system?
No, we will not delete entries in the billing system. Only provide the ability to amend them
What happens if an entry is no longer editable in the PMS?
Users will receive an error message, and the Laurel entry will be updated with the PMS entry details to maintain data alignment.
Which PMSs are supported?
Initially 3E and Aderant.
Will this feature be available in Timesheet and Time Control?
Yes, users can do it in either view
Introduced two new, independently configurable features at the customer account level to support specific timekeeping workflows: Zero-Hour Time Entry Release and Negative Time Entry Creation/Release. Both features are disabled by default and require explicit enablement by administrators.
Allows users to release time entries with a duration of 0.0 hours to the connected Practice Management System (PMS). Can be enabled/disabled by Super Customer Admins within customer account settings. Disabled by default.
Additional Details:
Allows users to create, save, and release manual time entries with a negative duration (e.g., -2.0 inc). Can be enabled/disabled only by Laurel. Disabled by default.
Additional Details:
Want to turn these on? Simply:
Q: How do I turn this on for my company?
Q: Will I automatically see these options for zero-hour or negative time entries?
Q: Why would I need to release a 0.0 hour entry?
Q: When should I use a negative time entry?
Q: Can I create negative time entries for time logged with timers or activities?
Q: Will my daily or weekly totals include negative time?
Q: Will the calendar colors (release status) work for these entries?
This release introduces significant enhancements to your timekeeping workflow, focusing on intelligent assistance, streamlined entry management, flexible timer controls, and efficient multi-day operations.
Our AI assistant is now more intelligent and responsive, providing contextual narrative suggestions throughout your workflow.
Key Features
FAQs
Q: When will GenAI suggest new narratives?
A: Suggestions appear automatically when you:
Q: Will the AI suggestions follow my firm's compliance rules?
A: Yes! The system considers:
A new focused interface streamlines entry creation and editing, putting all essential information at your fingertips.
Key Features
FAQs
Q: How do I access the new entry creation modal?
A: You can create entries through:
Q: What can I do via the new modal?
A: You can do everything you used to be able to do:
A dedicated space for managing your timers with seamless timesheet integration.
Key Features
FAQs
Q: Can I have multiple timers running simultaneously?
A: No, starting a new timer automatically pauses any currently running timer to ensure accurate time tracking.
Q: Can I start a Timer from the Timesheet?
A: Yep, just create an entry and start the timer from the modal - there is a two way sync between the two views to ensure everything talks to each other.
A powerful new way to manage time entries across multiple days with efficient bulk operations.
Key Features
FAQs
Q: Does this change how I create time entries?
A: No, you should continue using Timesheet as your primary entry creation tool with all its features for high-quality entries.
Q: Is this available on mobile?
A: No, this feature is currently desktop-only.
Q: Do all validation rules still apply?
A: Yes, all existing release validation rules and quality controls are maintained to ensure entry quality.
Compliance Rule Awareness enhances Laurel's compliance offering by providing visibility into billing guidelines during time entry, ensuring timekeepers have the right information at the right time.
⭐ Features
🔍 Rule Management
Time Managers can:
💡 Benefits
Entry Notes enables timekeepers to provide specific billing instructions directly within time entries, streamlining communication between timekeepers and billing teams.
⭐ Features
🔧 Setup
Please contact Laurel to:
❓ FAQ
Q: Will this be available immediately for my company?
A: Not quite, please contact your Laurel representative to see if we can set this up for your firm depending on your PMS.
Release Date: 6th November 2024
Download the latest: Click Here
Bug Fixes
Release Date: 6th November, 2024
We're excited to introduce our new Timer Experience, designed to enhance flexibility and efficiency in time tracking. Here's an overview of the new features and improvements:
Thank you for your continued support and feedback.
For any questions or support, please contact our help desk at help@laurel.ai
Version: 2024.3.1 Release Date: September 12, 2024
We're thrilled to introduce a major update that revolutionizes the timekeeping process in Laurel. This release introduces AI-powered narratives and significantly enhances the activity-to-entry workflow, making your timekeeping faster and more intuitive than ever before.
Q: How do I select multiple activities or work groups?
A: Use Shift + click to select a range, or simply click the checkboxes to select multiple individual items. The new selection action bar will appear for further actions.
Q: What does the GenAI narrative consider when predicting the narrative?
A: Three main things:
Q: What happens if I try to assign to an entry in a restricted state?
A: Entries in states such as validation-pending, release-pending, etc., cannot have any more activities or work groups assigned to them.
Q: How do I use the new search to create an entry?
A: You can search both work groups and activities. In the new paradigm, select activities to create/update entries by checking the 'select all' checkbox or individual activities. Then, either add to existing entries or create a new entry. You can perform multiple searches to find and select more activities.
Q: What sorting options are available for work groups?
A: You have the following options:
Q: What actions can I take on work groups?
A: You have several options:
Q: What happens if I shift-select activities that include open time?
A: We will select the open time and add it as an activity in the entry.
Q: Is the 'All' tab defaulting to show only unaccounted time?
A: Yes, we're defaulting to showing unassigned time to speed up the workflow of assigning activities. This approach aims to streamline the process and provide a sense of accomplishment. Users can always change the view to see all activities if needed.
Thank you for your continued support and feedback. We're excited for you to experience the power of AI-driven narratives and our new streamlined workflow!
Thank you for your continued support and feedback.
We're excited for you to experience the power of AI-driven narratives and our new streamlined workflow!
For any questions or support, please contact our help desk at help@laurel.ai